Jay and LeElyn Linx of Legal Shield is offering an income opportunity for self starters.

    Harland Stonecipher was involved in a car accident in 1972. The accident was not his fault and the other driver was charged. Although, Insurance paid for all damages, the incident was the beginning of a nightmare for Stonecipher that would cost him his life savings. The other driver sued Stonecipher and although he won the case, legal fees wiped out his life savings. But the experience was a turning point in Stonecipher’s life. It was a turning point that created an industry, income opportunities for entrepreneurs and affordable legal services for all Americans.

  Stonecipher created Legal Shield, a pre-paid legal service that puts a team of attorneys on retainer for as little $17 per month. The service offers its members legal advice for a litany of legal matters. The attorneys are licensed and on call 24 hours a day.

  Jay and LeElyn Linx of Dandridge are not only members but associates in Legal Shield. The couple has opened a local office providing the valuable service as well an income opportunity for self-starters who are seeking to  build financial security for themselves while building a substantial income.

  Jay is a naval veteran who later joined the Merchant Marines. LeElyn is an accomplished musician who has played in several symphonies. She appeared in the movie “Gypsies” with actress Bette Midler before accepting the position of vocal director for Royal Caribbean Cruises.

    “Legal Shield is an excellent opportunity for members to retain a staff of attorneys for an affordable fee,” Jay said. “New members who want to build an income can do so with a great business opportunity.”  

     Legal Shield has gone through a change in recent years as the corporation has begun addressing the growing epidemic of identity theft. Legal Shield provides valuable protection in the event a member’s identity is stolen.

   “Identity theft has become rampant in our modern technological world,” Jay said.  “I have a client who is 20-years-old and when he was 10 his identity was stolen. In recent years, someone managed to use his Social Security number to buy a home in Nevada.  The home has been foreclosed on and his credit is ruined. He is trying to get this straightened out. Legal Shield with identity protection could have helped prevent such a calamity and help remedy the situation."

  For people seeking an income opportunity, Linx is offering an opportunity for new members  to become associates in the burgeoning industry. Associates have income opportunities and an opportunity to build a business in their spare time. Don't be a victim, call today. For more information about Legal Protection and income opportunities call Linx at 865-805-6834 or e-mail him at Jaylinx@att.net.

   Crafters looking for an ideal place to open an arts and craft shop need look no further. Don Gibson Properties has several locations available in the arts and craft community conveniently located near the trolly stop and near public restrooms. With rents ranging as low as $300 per month, which is almost unheard of for commercial property, it would be easy to turn a profit at any of these locations.

   The sizes of the shops range from the smaller shops renting for $300 to the larger shops renting for $1,350. Low rents make the profit margin very attainable. Some of the current tenants have been in the same location for as much as 27 years. The rent includes water, sewage, and garbage.

  The property is located in the foothills of the Great Smoky Mountains National Park. Each year more than 9,000,000 visitors come to the park providing ample opportunities for vendors to sell their wares.

For more information call Don Gibson at 865-654-0769.

 Located in the Arts and Crafts Community, Morning Mist is an excellent place to open a craft shop where the rent is low. 

Today is the last day for the 2012 Home Builders Show. The show is produced by the Sevier County Home Builders and is located at the Sevierville Event Center on Winfield Dunn Parkway. There are businesses present from a unique motorized patio roof to information from the State of Tennessee Fire Prevention department and everything in between. With today's weather come out a have a learning experience before the Super Bowl Game.

Visitors to the home show stop to learn about Patio Concepts of Tennessee's unique motorized patio roof. It allows for sunshine or shade with the push of a button.

Learn how to be fire safe when burning outdoors at the Home Builders show.

Dwayne Cable of Frame of Mind Inc. was one of several vendors at the Smoky Mountain Home Show Saturday.

   Despite the economic downturn in 2008, Dwayne Cable of Frame of Mind, Inc., has been busy. Cable has been in home construction most of his life starting to work for builders at the age of 12. From 1997-2003, Dewayne Cable Builders built custom homes at a rapid rate quickly establishing himself as as one of the most successful builders in Sevier County. In 2003, Cable incorporated and became Frame of Mind, Inc. One year later he entered into the excavation phase of construction and his business has been growing ever since.

  Cable's homes are a model of elegance and quality design. As a testiment to his commitment to quality, Cable has won prestigious awards for his homes. In 2005,  Frame of Mind won the Overall Best Curb Appeal award in the Sevier County Home Builders Association Parade of Homes. The award winning home was a 3,500 square foot French country home which won second place for the People's Choice Award that same year. The home was featured in the Anderson Windows Builders Highlights web Site for outstanding design and execution.

  Frame of Mind recently had one of its speculative homes chosen to become a test home for several new innovative products by Dupont/Tyvek. After reviewing many homes across the nation and carefully examining the quality of the construction, it was Cable's reputation and commitment to quality and integrity that won him the honor.   

  For more information visit Frame of Mind's web Site at frameofmind@charter.net.

Advanced Maintenence was one of many businesses that networked at the Smoky Mountain Home Friday.

   The Smoky Mountain Home Show kicked off Friday with more than 30 vendors meeting with potential clients and networking with one another.

   "I have been here just a little while and I have already picked up some prospects," Jim Brinkley of Advanced Maintenence said. "These shows are always worth the effort. I always get work from these shows."

  For home owners looking for repairs or renovations, the show provided a great opportunity to meet with contractors for nearly every project. For contractors and business owners, the show is an opportunity to meet prospective clients and an opportunity to network.

  Vendors representing nearly every phase of home repairs were available to meet with attendees. The show continues through Sunday. 

Harrah's Cherokee Casino & Hotel announced Lumpy Lambert, current Vice President of Casino Operations, will transition into the role of Assistant General Manager of Casino Operations.

 "With our expansion almost complete, the long-term experience and proven track record Lambert brings will help us complete our transition to a resort destination," said incumbent General Manager and Senior Vice President, Brooks Robinson.

 Lambert will have direct oversight of Casino Operations, Table Game Operations, Casino Beverage, Security, Valet, Total Rewards and Casino Marketing. He will lead efforts to finalize the transition of Harrah's Cherokee Casino & Hotel to resort level status and lead the development and implementation of service initiatives designed to exceed guest expectations. 

 Lambert joined Harrah's Cherokee & Hotel in 1997 and began his career as a Casino Operations Supervisor. He has since held the positions of Casino Games Manager, Casino Manager and Director of Casino Marketing. In 2002, he became Vice President of Operations, directly responsible for all Gaming departments. Lambert was also a critical member of the team who defined the property's master plan expansion project.

 Lambert is a graduate of Mars Hill College. Prior to joining the Harrah's Cherokee Hotel & Casino team, he spent ten years with the Cherokee Central School system. Lambert is also an enrolled member of the Eastern Band of Cherokee Indians

   International design firm Cuningham Group Architecture, P.A. (Cuningham Group) accepted two HOSPY Awards for "Best Lobby" and "Best Suites" at the 8th Annual HOSPY Awards ceremony held Saturday, November 5^th in the Latour Ballroom at Wynn Las Vegas. Both awards are for the new upscale Creek Hotel Tower at Harrah's Cherokee Casino & Hotel for which Cuningham Group provided architecture and interior design services.

   The awards ceremony is part of NEWH Las Vegas' annual fundraising event. NEWH is the premier networking resource for the hospitality industry, providing scholarships, education, leadership development, recognition of excellence, and business development opportunities. The NEWH Las Vegas HOSPY Awards program has gained national recognition as one of the most sought after, annual fundraising events in the hospitality industry-every year the best in hospitality design projects receive prestigious HOSPY awards.

    "We are thrilled that the Cuningham Group received two HOSPY Awards for the architecture and design of our new Creek Tower. The award winning design has already delighted our guests capturing the unique modern lodge concept. Additionally, this project has been instrumental in helping to position Harrah's Cherokee Casino & Hotel as the premier gaming destination in the Southeast and a first-rate entertainment and tourism destination," says Leeann Bridges, VP of Marketing at Harrah's Cherokee Casino & Hotel.  

    The 21-story, 420,000-Square-Foot Creek Tower includes 454 standard guestrooms and 78 suites. The natural surroundings inspired the dynamic design and selection of motifs and materials.

    The Lobby: Upon arrival at the Creek Tower guests are met with a distinctive representation of a "Modern Lodge." A combination of kinetic imagery of the region, sculptural relief, and architectural elements that include native river cane, grasses, rugged stonework, and rich woodwork, help to bring nature indoors in a refined fashion. The Level One Check-in Desk abstractly references local surroundings. The sleek VIP Reception is a refined "jewel" set within the Lobby and dedicated to serving elite guests. The ceiling elements and columns are symbolic of the surrounding tree trunks and canopy with dappled light and shadows filtering through. Strengthening the "Modern Lodge" concept, a cozy fire lounge is nestled in the heart of the Lobby. Building on the elements of fire, the Lobby Café features a sculptural light fixture reminiscent of fire and smoke that billows up to the Level Two Check-in. Floor to ceiling windows provide dramatic views of the spectacular Smoky Mountains terrain.

     The Suites: Topping off the standard guestroom floors is an all-suites level offering breathtaking views, unique multi-bay suites, and two luxurious Super Suites. The two exclusive Super Suites cap the floor's north and south ends and provide dramatic views of the mountain panorama. The North Suite reinforces the "Modern Lodge" concept with earthy textures, natural materials, and simple clean lines. Designed in contrast, the South Suite "Soho Chic" offers a sleek and edgy design while still utilizing lodge elements such as a feature fireplace and wood floors. The multi-bay suites offer several distinctive themes including "crisp hydration," "traditional lodge," "ski lodge," and "vibrant bloom". Themes play out through material and color palette, design details in headboards, lighting, and complementary artwork and accessories.

     Movie buffs in Sevier County can enjoy a full 3D movie experience without leaving their living rooms, or their couch. Beginning November 8, Charter 3D On Demand will offer High Definition customers who have 3DTVs access to a select array of 3D movies On Demand.

    3DTV is the latest addition to Charter’s On Demand service, which has been available to customers for several years. Charter On Demand provides thousands of movies and shows with many in HD, and now with movies in 3D, there is always a wide variety of programs available instantly.

    “As winter approaches, people find themselves indoors a bit more and inclined to stay at home for their entertainment,” said Aimee Pfannenstiel, Vice President and General Manager of Charter’s operations in Tennessee. “Our On Demand service has become very popular year-round, providing in-home entertainment that’s convenient and inexpensive. Access to Charter On Demand is available at no additional charge for Charter TV in Digital customers, and now with the availability of ordering movies in 3D, our On Demand service provides even more value to our customers.” In order to view 3D movies On Demand, customers will need to have a 3DTV connected to a Charter Motorola HD receiver, as well as the pair of 3D glasses that came with their TV.

    A May 2011 report by Scottsdale, Arizona-based In-Stat in Home Media Magazine, said it expects that all TVs with screen sizes larger than 40 inches will be 3D compatible going forward. The research firm said 3DTV units will top 300 million by 2015. “Because interest and demand for 3DTV has grown, Charter is providing 3D programming that is of value to our customers,” Pfannenstiel added. “The addition of movies in 3D is another enhancement to their TV experience.”

   Customers who have 3D TVs in their home should use the 3D glasses and remote control that are compatible with their 3DTV in order to view Charter On Demand movies in 3D. 

     Harrah's Cherokee Casino & Hotel announced today the opening of the Chefs Stage Buffet. The new culinary option will provide guests a sampling of unique tastes and flavors reflecting the creative expertise of seasoned chefs. The seven market-inspired stations -- Soup & Salad, Mexican, Southern Comfort Food, BBQ, Asian, Italian, and luscious Desserts of the World, will reflect seasonal changes and fresh ingredients, providing guests a feast of abundant selections. In addition, guests will have the opportunity to be front and center with the chefs as they prepare cuisine that exemplifies the spirit, excitement and hospitality of Harrah's Cherokee Casino & Hotel. 

   "Over the past three years a tremendous amount of research and due diligence went into assessing our opportunity to offer something spectacular for our resort patrons interested in experiencing this unique self-serve choice in our comprehensive food portfolio. We expect food connoisseurs and value diners alike to find more options, service applications and varieties of food then they have ever experienced anywhere, and walk away satisfied that they gained something truly unique," said Darold Londo, Senior Vice President and General Manager of the property.

    From the moment you enter into the inviting surroundings of the 600-seat restaurant, the Chefs Stage experience begins. Earth-toned covered walls, dramatic lighting and warm tans of leather seats are a gentle complement to the elegant sculptures and wood trim, punctuated by floor-to-ceiling windows showcasing sweeping mountain views.

     The Chefs Stage Buffet is a family-friendly restaurant located on the second floor adjacent to the sky bridge leading to the hotel and will be open from 4:30 pm to 10:00 pm, Monday through Sunday, and until 11:00 pm on Fridays and Saturdays. A Saturday and Sunday brunch will be served from 11:00 am until 3:00 pm. Prices for the buffet are $23.50 for dinner and $17.50 for brunch.  Children six through 12 are half price and children five and under are free.

     Nantahala Outdoor Center Gatlinburg, Eastern Tennessee’s  definitive resource for outdoor trip planning, has been certified LEED Silver by the U.S. Green Building Council, the leading and most comprehensive third-party designation for green building.

    NOC Gatlinburg, located adjacent to Great Smoky Mountains National Park, is the first LEED retail and family attraction of its kind in the entire two-state Smokies gateway region.  NOC opened its retail and adventure center in the spring of 2010, in Gatlinburg, Tenn., one of the most heavily visited destinations in the Southeast. A $4 million project, NOC Gatlinburg is a groundbreaking initiative, working with the City of Gatlinburg to create a closer connection to the National Park while deepening environmentally responsible practices throughout the city. 

    NOC Gatlinburg provides whitewater rafting and other guided trips; in-store activities like a 30 foot climbing wall and swinging rope bridge; as well as a comprehensive selection of outdoor gear, apparel and footwear for outdoor enthusiasts and casual users. 

    “We provide value for children and adults alike, from our in-store play areas for kids, to our high adventure rafting trips, to our comfortable and technical gear and apparel for all ages,” says General Manager Adam Metzger. “Our goal is to share ways for people to play outside, while teaching them that taking care of the great outdoors is the first step. The measures taken for LEED certification are vital for this purpose.” 

   When store construction began in 2009 NOC took over an existing building, previously the Open Hearth Restaurant, in order to preserve a community cornerstone while initiating green measures in the process of expanding the business. Steps toward achieving LEED certification involved extensive measures in construction and renovation including:

    Using an existing building and repurposing existing structural materials to reduce waste.Repurposing of materials salvaged from other area buildings, saving thousands of pounds of materials from local junkyards.Locally-sourcing any new materials needed, reducing the transportation impact of fuel and air emissions.

    Reducing water use by 30% with the exclusive use of low-flow toilets and sinks.Installing water efficient, low-erosion landscaping to protect the community and National Park boundaries.Exclusive use of low-VOC paints, sealants, coatings and floor systems.

    Drastically cutting electricity use by maximizing natural lighting.Creating an official stop along the city’s public transit line in the front of the store.Supporting alternative commuting efforts with the installation of secure storage, changing rooms and showers for staff biking, hiking or running to work

   .Installing 70% of building equipment and appliances that are Energy Star approved.Supporting the generation of renewable energy by offsetting 568,449 lbs of CO2 with the purchase of 518,568 kWh of renewable energy credits.

 “NOC’s mission of “excellence in outdoor adventures” is only possible if we not only promote recreation in the outdoors, but preserve and protect the outdoors as well,” says Bacon. “By committing ourselves to a green culture, including LEED building measures, we strive to promote environmental responsibility so we can continue to share the joys and benefits of outdoor recreation with many future generations.” 

    NOC will host a LEED Presentation Ceremony for the public and area partners to celebrate the LEED Silver designation. Refreshments will be provided, and RSVPs are requested. The event will be held Tuesday, November 8 from 10 –10:30am at the NOC Gatlinburg Front Atrium - 1138 Parkway, Gatlinburg, TN 37738.

    To RSVP to the LEED Presentation Ceremony, contact Lauren Dieterich at lauren.dieterich@noc.com.

   The Eastern Band of the Cherokee Nation received final approval from Chairwoman Tracie Stevens of the National Indian Gaming Commission for the Amended and Restated Management Agreement between the EBCI, Harrah's NC Operating, LLC and Caesars Entertainment through November 12, 2018. This was the last step in finalizing an agreement with Caesars Entertainment that includes a donated one million dollar MRI unit for the Cherokee Indian Hospital and $200,000 annually for up to five years for maintenance.

   The relationship grants Harrah's NC Casino Company, LLC, a subsidiary of Caesars, the exclusive right and obligation to develop, manage, operate and maintain the Casino operation.  The original agreement began in 1996 and continued for a five-year period.  It was amended in 1999 to last until November 2004, when it was renewed for an additional seven years.

   Principal Chief Michell Hicks and Gary Loveman, CEO and president of Caesars Entertainment, celebrated the continued relationship during a commemorative ceremony at Harrah's Cherokee Casino & Hotel on Friday, May 20, 2011. The occasion marked the official completion of the first phase of the hotel's $650 million expansion that will position Harrah's Cherokee as the premier gaming destination in the Southeast, a world-class resort, entertainment and tourism destination.

   "I know we've taken great risks, but we've also seen great rewards," said Honorable Chief Michell Hicks.  "We wanted to make sure we put a product out at that customers would enjoy.  Our decision was to make sure that we kept up with the market."

 

     Harrah's Cherokee Casino & Hotel, in Cherokee, NC, was awarded the 2011 North Carolina Travel Industry Association's (NCTIA) Tourism Excellence Award for Outstanding Contributions to the Development of Tourism in North Carolina. The esteemed award recognizes efforts made to develop the travel industry in North Carolina and the improvements made in the quality of life of the people of the state.

   Harris Prevost, vice president of Grandfather Mountain and past president of NCTIA, presented the award to Frieda Huskey, one of the original employees at Harrah's Cherokee Casino & Hotel and now Group Sales Coordinator for the Eastern Band of Cherokee, during the 2011 Tourism Leadership Conference Awards Banquet held on September 22, 2011 at the Embassy Suites in Concord, North Carolina.

   "These are good people, and if you stay at Harrah's Cherokee Casino & Hotel as I have, you see great customer service provided by caring people in a well-run organization," said Prevost. "Harrah's jobs, tribe distributions, combined with a major over all economic boost, have given a lot of people security, peace of mind and dignity. You can't put a price on that."

   ABOUT Harrah's Cherokee Casino & Hotel:

    Harrah's Cherokee Casino & Hotel, a 56-acre property, is an enterprise of the Eastern Band of the Cherokee Nation. Currently the Casino & Hotel is expanding and is the largest hospitality development project underway in the Southeast. The $633 million expansion project is one of the largest in the U.S. with a projected completion set for 2012 - offering the greatest number of hotel accommodations in the Carolinas. In addition to our 56-acre property, guests can have privileged access to the Eastern Band of the Cherokee Nation-owned Sequoyah National Golf Club, named one of 2009's best new golf courses by Golf Magazine.  For complete details on the expansion please click here.   

    LeConte Medical Center has been chosen to receive an Excellence in Patient Care award given by outcomes firm Studer Group^®. The hospital will receive the award—which will be presented at the 9^th annual What’s Right in Health Care^® conference—for its exemplary “doctor communication” ratings on the HCAHPS patient survey.

   HCAHPS, or Hospital Consumer Assessment of Healthcare Providers and Systems, is a national standardized survey tool used to measure adult inpatient perception of the quality of care they receive at a given acute care hospital.

   The 27-question survey was created in 2002 by the combined efforts of The Centers for Medicare and Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ). Scores are publicly posted four times a year at www.hospitalcompare.hhs.gov.

  Studer Group^® gives its Excellence in Patient Care awards based on very high scores in each of the HCAHPS categories. LeConte Medical Center received its award in the “100-249 beds” category for having the best responses to HCAHPS questions regarding physician performance in the areas of courtesy, careful listening, and clear explanations.

   The What’s Right in Health Care^® conference will take place October 19-21, 2011, in Chicago, Illinois. It’s an acclaimed national conference during which the top healthcare organizations in the industry gather to share “best practices” with an audience of their peers.

   “The best hospitals focus on bringing physicians into their corporate culture,” says Quint Studer, founder of Studer Group^®. “It doesn’t just happen. Leaders have to work hard to make sure physicians, nurses, and other hospital staff all speak in one voice—and that patients understand and respond to that voice. And when a hospital can get this partnership right, the results are great clinical outcomes and satisfied patients.”

                                                           Elvis Presley

    Final preparations are being made for an auction of Elvis Presley's personal keep sakes at Chad McCarter Auction Center on Sept. 24. It will be a sale fit for a king as many of Presley's personal effects including gold records, a lock of Elvis's hair, a guitar signed by Priscilla Presley and many more items go up for bid.

   The collection is being sold by a long time collector and every item has been certified and comes with a certificate of authenticity. Many of the items are from the Presley-A-Rama Museum Collection and include rare photos of the King in concert, a cancelled check written to Elvis for $150,000 in 1976, a check written to J.D. Sumner for $21,000,  movie props from Presley's films and much more.

 Auctioneer Chad McCarter holds up an Elvis Presley artifact containing a photo of the King of Rock and Roll, a card signed by Elvis, a lock of Elvis's hair and a small piece of the towel that was wrapped around Elvis when his hair was being cut. Next to McCarter is a guitar signed by Priscilla Presley. 

  While a bulk of the items sold belonged to Presley, other items from other superstars will also go on the auction block including personal items that belonged to Dolly Parton, Willie Nelson, Buddy Holley, Johnny cash and others. The collection includes more than 200 items that will be sold at the auction beginning at 5 p.m. 

  To get into the Presley spirit (no pun intended), the afternoon will start off with a performance by Sevier County's own Robert Keefer who has won numerous competitions as an Elvis tribute artist. Keefer takes the stage at 4 p.m.singing many of the songs that made Elvis an icon. 

   The items can be seen at Chad McCarter Auction Center located at 1442 Winfiled Dunn Parkway in Sevierville. For more information call 865-428-5151 or visit the Web site at  wwwchadmccarterauctions.com. 

Chad McCarter Auction Company is located at 1442 Winfield Dunn Parkway in Sevierville

Like sevier County News on facebook 

  Collier Wine Group officially opened the doors to their newest winery in Gatlinburg, Sugarland Cellars, with a ribbon cutting. On hand were Gatlinburg city officials and members of the Chamber of Commerce who gladly welcomed the new business venture to the community.

. Amanda Henry prepares to cut the ribbon at Sugarland Cellars Winery in Gatlinburg 

 Members of the Chamber of Commerce were on hand to welcome the new business. 

  Collier Wine Group has a location on Collier Drive in Sevierville that specializes in Germanic wines.  Sugarland Cellars will specialize in Alpine wines made from berries from higher elevations.

 "We are going to be selling a logan berry wine near Thanksgiving," said Amanda Henry, manager of Sugarland Cellars. "I think we have bought every logan berry in the country."

  Henry and other personel with Collier worked almost round the clock making final preparations for the grand opening. Their efforts paid off well and business is reported to be brisk as customers have been streaming in steadily to taste the new line of fine wines.  

  Bertram Family Childcare Preschool is now accepting children ages newborn through age 5. For only $100 per week your child will be provided with all meals, snacks and learning supplies. Director Marilyn Bertram has 35 years experience in childcare and is federally certified. Bertram Family Childcare provides loving care when you're not there. For more more information call 865-428-7155 or 865-382-0579.

  Many people would like nothing more than to dunk their boss into a pool of water. The employees at Wyndham resorts got that opportunity Thursday. But, it was all in good fun and for a good cause. The employees hosted a cookout to benefit the Victory Junction Hole-In-the-Wall Camp for children with debilitating illnesses. The cook out included a dunking booth in which the employees paid $5 for a chance to dunk their supervisors in the tank of water.

   Victory Junction is located in Charlotte, North Carolina  and provides fun, activities and outdoor adventure to children suffering from any of 24 chronic conditions including spina bifida, diabetes, hemophilia, sickle cell and others. While providing the children with lots of fun and activities, the camp helps them to take their minds off their health problems for a while.

  The employees at Wyndham Resorts have hosted several fundraisers throughout the year including a bake sale, a cookout, dress down Friday, ice cream sales, and a pancake supper held at Flapjacks on the Parkway.

 Collectively, the employees have raised $7,000 throughout the year. That's almost enough to send three children to the camp for a fun-filled week.  

 The fundraisers are a joint effort of Wyndham Smoky Mountain Resorts, Wyndham Smoky Mountain Sales, Wyndham Great Smoky Mountain Lodge and Resorts and the Wyndham Welcome Welcome Center. This joint effort is a testimonial of the company's motto "One team, one vision, one family."

    LeConte Medical Center was recently honored with multiple awards for patient satisfaction by Professional Research Consultants, a nationally known healthcare marketing research company based in Omaha, Neb.
     PRC, now in its 31st year of operation, currently conducts research for more than 200 healthcare organizations nationwide. The company conducts patient satisfaction research weekly throughout the year by contacting a random sample of recent patients from each facility. The research findings are then presented to PRC’s participating organizations for use in improving patient satisfaction. 
     Customer service awards are given on a “star” system, with 5-Star awards representing the top 10 percent of hospitals surveyed (at or above the 90th percentile) and 4-Star awards representing the top 25 percent of hospitals surveyed.

 LeConte was recognized with the following achievements:
5-Star Award: Inpatient Services Overall Quality of Care
5-Star Award: Outpatient Services Overall Quality of Care
5-Star Award: Outpatient Surgery Overall Quality of Care
5-Star Award: OB Department Overall Quality of Care
4-Star Award: Emergency Department Overall Quality of Care

    LeConte President and CAO, Ellen Wilhoit, commented on the awards, “National recognition such as these PRC awards is greatly appreciated. Our LeConte staff, physicians and volunteers are committed to excellence in patient care. While our focus is on serving our patients with excellent, compassionate, and personalized care, the acknowledgement of our efforts is greatly appreciated.”

   This year LeConte has also been honored with Top 100 Hospital recognition, and was named the #6 most beautiful hospital in America.  

    When Jim Bookstaff conceived the idea to create a full line seafood buffet, he wanted to create something unlike anything else in Pigeon Forge. A buffet that would serve up seafood as well as a vast selection of other favorite dishes for those who aren't seafood aficionados.

  Bookstaff created captain Jim's Seafood. The only full-line seafood buffet in Pigeon Forge. With more than 35 years of restaurant experience, Bookstaff knows a good dining concept when he sees it.

                                          Captain Jim's in Pigeon Forge 

  Ample parking provides easy access for buses and tour groups.

  Captain Jim's offers an almost endless buffet bar with a cornucopia of seafood favorites including a variety of fish such as salmon, trout, flounder and tilapia. Rounding out the selection is stuffed crab, mouth watering shrimp, succulent, crab patties and fresh shrimp scampi. Crab legs are also available.

  For those who  prefer other fare, the buffet offers up a variety of pot roast, ribs, chicken, fresh vegetables, macaroni and cheese and other favorites.

Two buffet bars offer a wide selection of seafood, ribs, chicken and vegetables.

   Captain Jim's offers more service than other buffets. The meal begins with drinks, soup, salad and hushpuppies brought to the table by  a friendly waitstaff. Then comes an almost boundless buffet guranteed to satisfy any appetite. But, save room for a selection of delicious desserts that compliment any meal. 

  Captain Jim's is located in the former Duff's Restaurant located at 3985 Parkway in Pigeon Forge. The spacious restaurant can accomodate large parties and serves as an excellent location for wedding rehearsal dinners, family reunions and other momentous occassions.

  Spacious parking allows ample room for buses and tour groups. The restaurant is open from 3-9 p.m. seven days a week. For more information call 865-453-0003.